Accessibility Statement — Gardeners Marylebone

Welcome to the accessibility statement for Gardeners Marylebone. This page explains how our Marylebone gardeners and garden services strive to make information and services accessible to everyone, including residents and visitors to the Marylebone area. We are committed to continuous improvement and to ensuring that our gardeners in Marylebone are reachable and usable for people with diverse needs.

We follow recognised standards and practices to support inclusive design. Our approach aligns with WCAG 2.1 AA guidelines where possible, and we regularly review our content and functionality to close gaps. The statement below outlines key features such as keyboard navigation, screen-reader support and other accessibility considerations specific to the Gardeners Marylebone service offering.

Our commitment includes practical steps across both digital and onsite interactions. We provide descriptive content and structured information so that users of assistive technologies can navigate descriptions of gardening plans, schedules and service options from Marylebone garden teams. We keep layout, headings and lists clear to support predictable navigation and comprehension.

We prioritise keyboard accessibility so visitors who rely on keyboard-only interaction can access menus, booking pages and service details. Standard focus indicators are preserved and we avoid keyboard traps so that users can tab through interactive elements in a logical order. Our aim is to make the experience with Marylebone garden professionals as seamless as possible for everyone.

Accessible features and support

Key accessibility features we implement include:

• Screen-reader support — semantic HTML, ARIA where appropriate, and clear link text to aid navigation.
• Keyboard navigation — full operability without a mouse, focus management and visible focus outlines.
• Contrast and text sizing — adherent to contrast ratios recommended for WCAG 2.1 AA and scalable text where feasible.
• Clear structure — headings, lists and landmarks to support fast scanning by people using assistive tools.
• Alternative formats — accessible formats provided on request for key information such as service descriptions and accessibility policies.

How we test and maintain accessibility

We use a combination of automated checks and manual testing with assistive technologies to validate our accessibility efforts for the Marylebone gardeners offering. Manual testing includes keyboard-only navigation, screen reader walkthroughs and review with varying text sizes and contrast settings. We also integrate feedback loops to capture accessibility issues and schedule fixes as part of ongoing maintenance.

Continuous improvement: Accessibility is an ongoing process. We monitor changes to standards such as WCAG 2.1 and adapt our practices. When enhancements are made, documentation and internal training for our Marylebone gardening teams are updated so real-world services and digital information remain consistent and accessible.

Contact for accessibility requests: If you need assistance, an alternative format, or have specific accessibility requirements related to our Marylebone garden services, please contact our accessibility team. We will aim to respond promptly and work with you to provide the information or service in a way that meets your needs. We do not publish direct contact details here to protect privacy, but accessibility contact options are available through our official communication channels.

For issues that affect access to booking, service information, visits or onsite interactions with Marylebone gardeners, we will prioritise remediation where possible and provide interim workarounds. We also seek input from people with lived experience of access needs to guide how our gardening services in Marylebone can better serve the community.

Thank you for taking the time to read this accessibility statement. Gardeners Marylebone is dedicated to providing an inclusive experience and to making both our online information and our local gardening services welcoming and usable. We review accessibility practices regularly and appreciate any reports of barriers so we can improve.